PRIVACY POLICY

At Fino Ristorante ("we," "our," or "us"), reachable at https://www.finoristorante.com/, we respect your privacy and are committed to protecting any personal information collected through our website or connected services. This Privacy Policy outlines what information is collected, how it is used, and how third-party vendors handle your data.

Information We Collect

We collect information to manage your dining reservations, process takeout/delivery orders, and improve your overall guest experience.

Dining Reservations (OpenTable): When you reserve a table online via our site, your request is processed through OpenTable. The information collected may include your name, phone number, email address, dining party size, seating preferences, and special dietary notes.
Online Ordering (Toast): When you place an online order for food or beverages through our website, transactions are processed via Toast. Information collected may include your name, contact information, delivery address, order details, and payment/billing information.
Direct Inquiries: If you contact us directly via email, phone, or contact forms, we may retain your contact details and message contents to respond to your inquiry.
Automated Usage Data: Like most websites, our site automatically collects general technical data such as your IP address, browser type, and operating system via basic cookies to support website operations.

How We Use Your Information

We use the information collected to:

Fulfill and confirm your restaurant reservations and dining requests.
Process and fulfill online food and beverage orders.
Respond to customer service inquiries or private event requests.
Improve our menu offerings, website layout, and customer experience.
Send order updates, receipts, or administrative communications.

Third-Party Platforms & External Links

We rely on trusted third-party service providers to handle specialized operations. When you interact with these tools through our site, your personal information is subject to their respective privacy practices:

OpenTable: Manages dining reservations and table availability. Please review the OpenTable Privacy Policy for details on how they process reservation data.
Toast, Inc.: Handles online ordering and payment processing. Please review the Toast Privacy Statement for details on how they handle transaction data and payment security.

We do not sell, rent, or trade your personal information to outside third parties for marketing purposes.

Cookies and Analytics

Our website may use standard functional cookies to enable smooth site navigation and analyze web traffic patterns. You can choose to set your browser to reject or disable cookies, though certain features of our third-party ordering or booking widgets may require cookies to function properly.

Data Security

Both we and our third-party processing partners (Toast and OpenTable) employ industry-standard technical and administrative safety measures to safeguard your personal data and financial details during transmission and storage.

Children's Privacy

Our website is intended for a general audience and is not directed toward children under 13 years of age. We do not knowingly collect personal information directly from children under 13.

Your Choices & Rights

You have the right to request access to, updates for, or deletion of personal data you have directly provided to us. If you wish to update or remove dining preferences or order history managed by OpenTable or Toast, you can manage your settings directly within those platform accounts.

Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect operational changes or regulatory requirements. Any updates will be posted here with a revised "Effective Date."

If you have questions regarding this Privacy Policy or our privacy practices, please contact us at:

Website: https://www.finoristorante.com/

Address: 624 Post Street, San Francisco, CA 94109

Phone: (415) 928-2080